EDI Purchase Order Transmission Schedule
CSX transmits purchase orders 3 times a day: 6 a.m., 1 p.m. and 6 p.m., Monday through Friday. This is a batch process that takes about an hour to run, so orders may not be transmitted until 1 hour after the batch process completes. Suppliers should check for new orders at least once a day; larger suppliers should check more often. CSX transmits purchase orders in version 4010RIFMAT and 4030RIFMAT. At this time there are no plans to migrate to 4050RIFMAT.Rail Industry Standards
Rail Industry Guidelines were created to speed the development and implementation of electronic commerce in 3 ways.- They represent a commitment by the rail industry to a common format for e-commerce.
- They arrange the ASC X12 documentation into a self-contained and abbreviated format.
- They concentrate on the portion of the standards that are pertinent to the rail industry.

Link to the EDI transactions set supported by each railroad: http://www.railcis.org/infostnd
.| EDI Rejection Notice Procedures - Consult the following helpful information if you receive an EDI rejection notice. | |
| Error Type | What To Do |
| Invalid purchase order number | Either correct the PO number to match the PO (make sure you are using a valid CSX PO number) and re-send, or contact P&M-OracleSupport@csx.com. |
| Duplicate invoice | CSX shows this invoice is already in the system for processing. |
| Invalid item | Correct the stock number to match the PO and re-send. |
| Inactive PO number | CSX shows this purchase order to be closed due to payments made or cancellation. |
| Invalid invoice amount | Invoice amount does not match the total of the line items and additional charges. Correct the invoice total and re-send. |
| PO number too long | Either correct the PO number to match the PO (make sure you are using a valid CSX PO number) and re-send, or contact P&M-OracleSupport@csx.com. |
| PO number status not active | Contact P&M-OracleSupport@csx.com. |
| Invalid PO number-Not on PO master | Contact P&M-OracleSupport@csx.com. |
| Invoice number is equal to spaces | Correct the invoice number and re-send. |
| Invoice number longer than 12 positions | Correct the invoice number and re-send. |
| Invoice type missing (must equal PR) | Re-send invoice with PR in the BIG07 element. |
| Invalid/Incompatible currency code | Correct currency code and re-send. |
| Product ID (PI) missing on IT1 segment | Add CSX stock number and re-send. |
| Invalid Product ID (Stock #) | Either correct the stock number to match the PO and re-send, or contact P&M-OracleSupport@csx.com. |
| Zero price invalid for this invoice | Correct zero price and re-send. |
| Invoice/Accounts Payable Contacts - Still have questions regarding invoices? Contact Accounts Payable. | |
| Company names starting with: | Phone Number |
| Utilities A - L | 904-279-6099 |
| Utilities M - Z | 904-279-6446 |
| A - F | 904-279-6427 |
| G - O | 904-279-6880 |
| P - Z | 904-279-5701 |
For purchasing issues, contact P&M-OracleSupport@csx.com.
CSX Preferred VAN
CSX prefers to use direct FTP/AS2 with trading partners.If using a VAN, the supplier is responsible for 100% of the cost.
CSX uses Railinc as the preferred VAN. Railinc acts (as most VANs do) as an electronic mailbox for delivery and receipt of documents.
EDI, Purchasing and Invoicing Contacts
Still have EDI procedure questions? Contact:Purchasing & Invoicing - Utility - all CSX business units
P&M-OracleSupport@csx.com
500 Water Street, J430
Jacksonville, FL 32202
